Privacy Policy

Privacy Policy – NAMU ATELIER Bonsai

Effective Date: [August 8, 2025]

At NAMU ATELIER, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you purchase our bonsai products or use our services.

1. Information We Collect

  • Personal Information: Name, shipping/billing address, email address, phone number, payment information.

  • Order Information: Product details, order history, and delivery status.

  • Communication Records: Messages or inquiries sent to us.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Communicate about your order or our products

  • Provide customer support

  • Improve our products and services

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Shipping carriers (USPS, FedEx, UPS)

  • Payment processors (Amazon Payments, PayPal, Credit Card, Shop Pay, Google Pay, Zelle, etc.)

  • Service providers assisting in order fulfillment and customer service

4. Data Security

We use secure systems and follow industry practices to protect your personal information from unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections or deletions where applicable

  • Opt out of marketing communications at any time

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:
T.945.237.3404 / namuatelier.com/bonsai@namuatelier.com